Condition Policy & Final Sale Terms
Our pieces carry the beauty of age. Natural
wear, patina, and imperfections are part of their story
and what makes them truly one of a kind.
A Note Before You Purchase
Every piece we bring home from overseas is chosen by hand, for its age, its patina, and the quiet character it carries. Because each one is truly one of a kind, all sales are final. We invite you to take your time, look closely at every photo, and reach out with any questions before you purchase. We are always happy to share more.
All Sales Are Final Stone & Relic does not accept returns or exchanges. We believe in buying with confidence, and we are here to help you do just that. Please get in touch before you order and we will gladly provide additional photos, measurements, or details about any piece.
1. Understanding Antique Condition
Our antiques and vintage pieces are chosen for their history, beauty, and character. Age-related wear, fading, small marks, and natural patina are to be expected and are never considered defects — only evidence of a life well lived.
2. Review Photos & Measurements
We photograph each item with care and provide honest details about its condition, including close-ups and measurements. Please review all photos and descriptions thoroughly before purchasing.
3. Ask Questions Before You Order
We're here to help. If you'd like additional photos, measurements, or details about condition, feel free to reach out before placing your order. We're always happy to provide more information.
4. One-of-a-Kind Pieces
Each piece in our collection is unique. Because our items are vintage or antique, we do not accept returns for change of mind or if the item does not suit your space. We encourage you to shop mindfully and reach out with any questions before purchasing.
5. Damaged in Transit
We take great care in packaging and shipping your pieces securely. If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging. We will work with you to resolve the issue as quickly and kindly as possible.
6. Gentle Care for Lasting Beauty
To preserve the character and integrity of your antique pieces:
- Keep away from direct sunlight and excessive humidity
- Dust gently with a soft, dry cloth
- Avoid harsh cleaners or abrasives
- Treat with care — these are irreplaceable pieces of history meant to be enjoyed and passed down.
